It is now mandatory to update the firmware in all LG 49XE-4F screens when performing repairs. Photograph of the new firmware version must also be included in closure data. The details on how to perform this action are below :
Please download the below file to your computer USB flash drive (ensuring it is set to FAT32 partition, not NTFS)
Create a folder called LG_MONITOR on the USB flash drive
Once the download is completed, please move the file ending with EPK over to the folder LG_MONITOR of the USB flash drive
Please plug this into the USB connection of the screen, if done correctly – should popup with a message to proceed with the upgrade, select proceed via remote
Once the upgrade is completed, please check if it’s upgraded, via remote SETTINGS -> GENERAL -> SYSTEM INFORMATION
File Link : https://drive.google.com/file/d/1tnCbMflhLZuDeolRMhVzEkbDBHpiX_dT/view?usp=drive_link