AUSDIGI supplies licensed technicians for the design, installation, integration, maintenance and upgrade of all Audio Visual Data & Electrical systems to both the domestic and commercial markets. AUSDIGI provides sales and technical services for most current audio, visual & data platforms in addition to offering installation support for companies engaged in new and emerging technologies. AUSDIGI provides flexible end to end Audio Visual Data & Electrical solutions, including design at a competitive rate, and support this with a proven track record of high profile clients. AUSDIGI has developed and incorporated an online integrated Workforce Management System, which allows us to supply up to the minute reporting and geographical/time management data on all jobs and also incorporates scheduled maintenance management, inventory management, and customised client data management systems.

Domestic works include:

  • Home automation
  • Bespoke TV Systems
  • CCTV systems
  • Data systems & Wifi Extenders
  • Central Matrix Systems
  • Sound systems
  • Bespoke Audio Visual Systems
  • Wireless Communication
  • Home audio and visual
  • Big screen mounting solutions
  • Home theatre systems
  • Electrical
  • Custom audio visual & data design solutions.

Commercial works include :

  • MATV & FTA systems
  • Digital Pay TV systems
  • LED Walls & Signage
  • Video Walls & Large Format Screens
  • Data systems
  • CCTV systems
  • Audio systems
  • Teleconferencing systems
  • AV fit-outs
  • Projection systems
  • Satellite systems
  • AV Matrix & Control Systems
  • Digital broadcast & Integration
  • Professional audio, & fiber
  • Electrical

AusDigi specialises in new and emerging technologies and can incorporate anything from a single site, up to a national roll-out/maintenance program.

Some of our clients include

Our technicians have performed over 30,000 commercial and domestic installations Australia-wide

Our Comittment

Service : We pride ourselves on consistently delivering service levels stipulated by our clients. All our clients have access to up-to-the minute SLA statistics, due to our integrated Workforce Management System. We also recognise that each project we deliver is unique, which is why our solutions are designed from the ground up in consultation with our clients to ensure we deliver on your specific technical and customer service requirements, as well as conform with all legislative requirements.

Safety : AUSDIGI’s AS-4801 accredited safety management system incorporates years of continuous improvement and extensive consultation with field technicians and WHS experts. All technicians carry appropriate certification for their specific role. All AUSDIGI technicians undertake mandatory safety training, compliance audits, police checks and receive ongoing training to ensure compliance with all national legislation and governing standards.

Accountability : As your field service partner, we take responsibility for delivering successful outcomes for your project. At the commencement of each project we commit to a set of service level agreements, developed in consultation with our client. We are transparent in our reporting on SLAs and hold ourselves accountable to delivering on our commitments.

Compliance : All on-site work completed by our technicians is performed according to work instructions developed by AUSDIGI in consultation with our clients, utilising approved equipment that meets Australian Standards. 100% of completed work orders undergo desktop quality assurance. Additionally, we have a team of field-based quality assurance inspectors responsible for ensuring that completed field activities meet required workmanship and material standards.

Support : Technicians experiencing on-site issues call upon our dedicated in-house technical support department for trouble-shooting. Comprising of experienced field technicians, tech support’s role is to provide immediate assistance to technicians to ensure that each work order is successfully completed at its designated time.

Customer Aftercare: For customers experiencing issues once the installation is complete, we offer our aftercare service. Your customers can call our customer care team to speak to tech support operators specifically trained in troubleshooting your technology. Additionally, we provide on-site service assurance services for customers experiencing issues that cannot be resolved over the telephone.