LED Trailer Power Setup

by | Apr 24, 2025 | Technician Updates

Please ensure all technicians are using the correct and safe power procedure when setting up LED Trailers as follows : 1 : Ensure 3 Phase cables are firmly plugged in tight and wound up using the screw collar. These must be in TIGHT. 2 : Any joins in cables must be...

Adding notes to jobs

by | Apr 23, 2025 | Technician Updates

Technicians are never to add notes to a job regarding changes to schedule without calling AusDigi to advise of the same. AusDigi only checks notes in jobs after the job has been started. Staff do not check notes on all jobs throughout the day “just in...

Scope of Works and Approvals Process

by | Apr 23, 2025 | Technician Updates

All technicians and staff are reminded of the following : No person other than AusDigi staff are authorised to provide approval for additional time, payments, changes to SOW, re-routing or other material changes to jobs and processes. Additionally, technicians are not...

Zarraffas Installs

by | Apr 14, 2025 | Technician Updates

PLEASE ENSURE ALL MEDIA PLAYERS FOR INTERNAL SCREENS ARE PLACED IN THE CUPBOARD TO THE LHS OF THE DISPLAY – THEY ARE NOT TO GO BEHIND THE SCREENS !!! Long HDMI cables will be provided so techs can cable across to them. If hole not already drilled in cabinetry by...

LG 49XE4-F Firmware Update Requirements

by | Mar 7, 2025 | Technician Updates

It is now mandatory to update the firmware in all LG 49XE-4F screens when performing repairs. Photograph of the new firmware version must also be included in closure data. The details on how to perform this action are below : Please download the below file to your...

LG Warranty Black Spot Repairs

by | Feb 24, 2025 | Technician Updates

Moving forward can you please ensure ALL techs have downloaded the app titled Axiomatic Digital Compass onto their phones. When onsite at LG warranty works (eg replacing TFT’s and cabinets), in order to invoice a copy of the screen location MUST BE ATTACHED INTO FLEET...